Customer Service and BPO Jobs: Boards, Employers and Pay

Daylit contact center floor with rows of desks, headsets and monitors, agents seen from behind

Customer service outsourcing is one of the few fields where a secondary school certificate and strong English, or a second European language, can lead to a formal job serving customers in another country. The Philippine industry body IBPAP counted roughly 1.9 million IT and business process workers at the end of 2025, according to SunStar’s … Read more